Want to know more about low-cost calls –
free at point of use?
Call us today on 0800 021 0090 or go to our Contact Us page
Or – check out these questions below
Q. Can I change the destinations myself?
A. Yes, we provide you with a unique secure log in to your portal
Q. Does the service work 24/7?
A. Yes, definitely.
Q. Do I pay extra for calls during Peak Times of the day
A. No, all our rates are the same – day or night.
Q. What happens if I forget my password?
A: We take your security seriously. To re-set your password, phone us on 0800 021 0090. We’ll go through security with you. You’ll need to be ready with –
- Your individual CH4F number
- your payment details
- (preferably) your user name.
Q: If I call my CH4F number from somebody else’s phone, how does the person I’m calling know it’s me?
A: That’s easy! Whichever phone is being used to make the call, your CH4F number always comes up. Just make sure each of the contacts has the number saved in their phone.